Delete your RunTango account

1. How to delete your account

• Open the RunTango app and sign in.
• Go to Profile, then Settings.
• Tap Delete account and confirm.
• You’ll be signed out immediately and won’t be able to sign in again with that account.

2. If you can’t open the app

Email us at support@runtango.app from the address on your account and ask us to close it. We’ll verify you’re the account holder before we proceed.

3. What happens when you delete your account

Your account is closed straight away: you’re signed out, can no longer sign in, and stop receiving notifications.

A merchant owner with an active, unsuspended store, or a rider with a delivery in progress, needs to transfer/suspend the store or finish the delivery first — the app will tell you if this applies.

4. What we keep

Closing your account is not an immediate data wipe. We keep your profile, addresses, cart and order history for as long as needed for legal, tax and dispute purposes, the same as described in our Privacy Policy, and then delete or anonymise it.

If you’d like your personal data deleted sooner, contact us at the email above and we’ll handle it under your rights described in the Privacy Policy.